June-September, South ‘n France must observe a limited shipping schedule in order to maintain our high quality standards and ensure that our bon bons arrive at their destination in the best possible condition. Our products are shipped via FedEx in non-refrigerated delivery trucks where temperatures can rise to 110 degrees or more in the summer months. The last thing we want is for someone to receive a beautiful tin containing a handmade, hand-dipped melted mess.
Sometimes, it is possible to ship bon bons in hot weather, but it's on a case-by-case basis. As a general rule, if you live far away, then bon bons must live in your hearts and not in FedEx trucks on hot, steamy days. Here is our hot weather shipping policy:
South 'n France Hot Weather Shipping Policy
If you place an order during the hot summer months, please be aware that South ‘n France will not ship until temperatures at both our origination point and the final destination fall into a safe shipping range. Temperatures should not exceed 85° F/29° C at either point. If you absolutely must ship bon bons right away, you are welcome to make that request, but please note that you will be shipping at your own risk.
Although this little bon bon looks happy and relaxed in the sun, truth is hot temperatures are not ideal for bon bons. Just taking this shot was quite a challenge. We hand-cut our lawn, which is wheat grass from the local health food store. Our hammock posts are bamboo chopsticks. And, our hammock, was a wobbly albeit cute little thing meant for lightweight dollhouse dolls, not robust, rotund bon bons! It took many, many takes to get this shot, and the bon bon, tired of hot studio lights, expressed its displeasure by starting to melt.
South ‘n France Bon Bons will return to regular shipping schedule as of September 21st or once temperatures have dropped to our safe shipping range. If you have any questions, or, if you would like to request an immediate shipment, please do not hesitate to give us a call: 910-762-6882.